Ways to reach us
Pick whichever is easiest from the truck, the shop floor or the kitchen table.
- Phone: [(469) 985-3249](tel:+14699853249). Call during the hours below.
- Book a time: the 15-minute review is a short call about your phone, your calendar and your reviews. Choose a slot that fits your day.
- Email: [hello@centera.agency](mailto:hello@centera.agency). Tell us the name of your shop, what you do and the best time to call.
- Social: we're on Instagram and Facebook too, linked at the bottom of every page.
Hours
We are available Monday to Friday, 10 am to 6 pm Central. Messages left outside those hours are read the next working day. We are based in Dallas and we work remotely, so there is no office to visit and no appointment to drive to.
What the 15-minute review covers
It is a short, plain conversation. We look at what a customer finds when they search for your shop, how calls get answered when you are busy, and where bookings and reviews live today. You leave with a short list of what we would set up and what you can fix yourself this week.
- You book a time on the booking page.
- We look at your shop before the call: your Google listing, your site if you have one, and your reviews.
- We talk for about fifteen minutes about your phone, your calendar and your customers.
- You decide. If it fits, we explain the plans and the setup week. If it doesn't, you still keep the list.
Already a customer?
Call the number above or send an email with the shop name and what you'd like changed: a new hour, a new service, a different way of handling urgent calls. We update your page, your booking page and the facts the phone assistant uses, and tell you when it is done.
To ask us to delete your information, see data deletion. For how we handle your details in general, see our privacy policy.
Before you call
You don't need to prepare anything. If you want to make the call quicker, have three things in mind: the kind of work you do, the area you cover, and the last time a call went unanswered. That is enough for us to start.
Questions owners ask
Do you work in Spanish?
Yes. You can call or write in English or Spanish.
Is there an office I can visit?
No. We work remotely from Dallas, and everything happens by phone, message and video.
What are your hours?
Monday to Friday, 10 am to 6 pm Central. Messages outside those hours are answered the next working day.
Is the 15-minute review a sales call?
It is a short look at your shop and a list of what to fix. If you want us to set things up, we'll explain how. If not, the list is yours.