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Nails and lash · Booking

Booking pages that know a fill from a full set.

In a nail or lash studio, the length of the appointment is everything. Put a two-hour set in a one-hour gap and the whole afternoon slides. A booking page for each service keeps the day honest.

Where bookings go wrong

Studios that book through direct messages know the pattern. A client asks for "lashes Saturday." Is that a classic set, a volume set, or a fill? Is she three weeks out or six? Those answers decide whether she needs 60 minutes or 150, and by the time you have asked, half the conversation has gone cold.

Mistakes cost real time. A fill booked as a full set wastes a gap; a full set booked as a fill runs over into the next client's slot, and everyone waits.

One page for each service

Centera builds a booking page for each service on your menu: classic set, hybrid fill, gel manicure, removal, whatever you offer. Each carries its own appointment length, with any buffer you want for cleanup. A client picks the service first and sees only openings long enough to fit it.

You can add rules that match how you work. A fill might be bookable only within a certain window after the last visit, so clients past it are steered to a full set instead. New clients can be asked a short question or two, such as whether they have sensitive eyes or want to bring a photo for reference, which you read before they arrive.

After the booking

  1. It lands on your calendar. Synced with the one you already carry, so a walk-in you wrote down yourself blocks the same time.
  2. The client gets a confirmation. Service, time, address, and anything you want them to know, like arriving with clean, makeup-free lashes.
  3. A reminder goes out. Studios lose the most time to no-shows on the longest appointments, and a reminder is the cheapest fix.
  4. Rescheduling is self-serve. The confirmation has a reschedule and cancel link, so a client can move a Thursday fill at night without messaging you.

Deposits, in general terms

Many studios hold a deposit to protect long appointments. If you use one, you can mention it on the booking page in your own words, and we can talk through how payment links fit in. Whether you ask for one, and how you handle cancellations, is your decision, and the page simply states your policy.

Keeping the day on time

The payoff shows up at the end of the day. When the page knows that a hybrid fill takes ninety minutes and a gel removal takes thirty, you stop running late, and clients stop sitting in the waiting area watching the clock. Techs who work alone find it especially useful, since nobody else is there to juggle the book.

QR at the station

You also get a QR code that opens your booking page. Print it for the desk, the mirror beside your station, or the door. A client whose fill is finishing can scan it and book the next one before she leaves, which is when she is most sure she wants to come back. Add it to your Instagram bio and the handoff from social to calendar takes one tap.

See a page built around your own menu in the 15-minute review.

Questions owners ask

Can different techs have different menus?

Yes. Each tech can offer their own services, hours and appointment lengths.

Can I block time for breaks?

Yes. Blocked time stays off the booking page.

Do you send text reminders?

Text confirmations start once your business texting is registered. Until then, reminders go by email and in the app.

Can clients rebook before they leave?

Yes. The QR code at your station opens the booking page on their phone.

The next step

Book 15 minutes with our team. We look at how your calls, bookings and reviews run today and show you what would change. No pitch deck, no pressure.